How CareGuide.Health Works

A modern workflow orchestration platform that connects hospitals, families, and post-acute care providers to ensure the right patient gets to the right facility, fast.

The Challenge

Post-Acute Placement is Broken

Every day, hospitals struggle to place discharged patients into appropriate post-acute care facilities. The process is manual, inefficient, and costly.

3-7 Days Wasted

Case managers spend days calling facilities, waiting for callbacks, and chasing paperwork

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$2,500+ Per Day

Hospitals lose money on patients awaiting placement in expensive acute care beds

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30+ Phone Calls

Average case requires dozens of calls to find an appropriate facility with availability

High Denial Rates

Payer denials and mismatched placements lead to readmissions and poor outcomes

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Family Frustration

Families feel lost, uninformed, and pressured to make rushed decisions

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Unpredictable Census

Facilities struggle with occupancy planning due to unreliable referral pipelines

Our Solution

The CareGuide.Health Platform

We've built a modern workflow orchestration platform that streamlines the entire post-acute placement process, connecting all stakeholders in one secure, efficient system.

Real-Time Matching

Our CareFit™ Scoring Engine instantly matches patients with appropriate facilities based on clinical needs, insurance coverage, and family preferences

BedSignal™ Network

Live bed availability from our provider network eliminates the phone tag and gets patients placed 3-5x faster

Verified Referrals Only

All referrals are pre-screened for clinical appropriateness and insurance authorization before reaching providers

The Placement Process

From hospital discharge to facility admission in as little as 24-48 hours

1

Referral Submission

Hospital Case Manager

Case manager creates a placement request with patient needs, insurance information, and clinical requirements

Request entered in under 5 minutes vs. 30+ minutes of phone calls

2

Intelligent Matching

CareFit™ Scoring Engine

Our algorithm analyzes patient needs against provider capabilities, bed availability, insurance networks, and family preferences

Top 3-5 facility matches identified instantly

3

Family Engagement

Patient Family

Family receives secure access to review matched facilities, compare options, and provide consent

Families feel informed and empowered in the decision

4

Provider Response

SNF/ALF Admissions

Matched facilities receive pre-qualified referral and respond with availability and acceptance within hours

No wasted time on unqualified leads

5

Placement Coordination

CareGuide Coordinators

Our care coordinators facilitate communication, handle documentation, and ensure smooth transition

White-glove service for complex cases

6

Successful Transfer

All Parties

Patient transferred to appropriate facility with all parties aligned and documentation complete

90%+ placement success rate, faster transitions

Benefits for Everyone

CareGuide.Health creates value for every stakeholder in the post-acute care ecosystem

For Hospitals

  • Reduce length of stay by 2-4 days
  • Free up $2,500+/day acute care beds
  • Lower case manager workload 60%
  • Improve patient satisfaction scores
  • Reduce readmission rates

For Families

  • Transparent facility comparison
  • Make informed decisions
  • Faster placement = less stress
  • Stay involved in care transitions
  • Secure communication platform

For Providers (SNF/ALF)

  • Pre-qualified referrals only
  • Predictable census planning
  • Reduce marketing costs
  • No time wasted on denials
  • Improved occupancy rates

For Payers

  • Appropriate level of care placement
  • Reduced denials and appeals
  • Lower total cost of care
  • Better network utilization
  • Improved quality outcomes

Built on Trust & Security

Enterprise-grade platform designed for healthcare's stringent requirements

Enterprise Security

Built from the ground up with healthcare security in mind. Encrypted data, audit logs, and secure access controls.

99.9% Uptime SLA

Reliable infrastructure with redundancy and monitoring. Your workflow never stops, even if we have issues.

Continuous Innovation

Regular feature updates based on user feedback. We evolve with your needs and industry best practices.

Measurable Impact

Real results from early adopters

60%
Reduction in case manager time per placement
3-5x
Faster placement compared to traditional process
90%+
Placement success rate on first match
24-48hr
Average time from referral to admission

Ready to Transform Your Placement Process?

Join forward-thinking healthcare organizations who are already using CareGuide.Health to deliver faster, better patient placements.